Working at a central monitoring station is difficult. It presents to the users the information associated with the alert as well as any necessary context to help them decide whether or not it is worth responding to. What Does Central Monitoring Software Do?Ĭentral Monitoring Software helps station managers and operators correctly respond to the deluge of data signals coming in from CCTV installations, alarm systems, external sensors, security guards, and more. Here, we will look at essential features and big players in this niche software space for a better understanding as to why this proprietary software (and they are all proprietary - there are no open source alternatives) is so important to the industry. If you want to offer alert or video monitoring solutions to your customers and end users, you will need a tool to receive, rank and respond to these incoming alerts.
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